DoubleTree by Hilton Grand Hotel Biscayne Bay

It was very nice and welcoming.

The place was just right for everything my friend and I needed. We were close enough to the Ultra Music Festival event venue that we came for. We took a Lyft to go but the distance wasn't too far for us to walk back afterwards. The hotel itself was great. Staff were friendly and helpful. Our 2 bedroom unit was amazing. The view from the balcony was great. Surprisingly the rooms were very quiet considering the entire hotel was fully booked at the time. Close walk to the Publix for your essentials and to Checkers for your fast food.

There was a great view of Biscayne Bay from our room and it was very spacious with a really comfortable bed. Having a pool was brilliant too. Location was not bad but we did not find many local restaurants and bars close by but that may just have been poor planning on our part. It was only a short taxi journey to the centre of Miami anyway.

This has been the best experience I have ever had at an hotel. I love how I received a courtesy text message stating my room was ready while we were in our Uber from the Airport🤗. When we checked in the process was so smooth, then we were given these awesome cookies, and complementary water. I love how you guys reached out and asked how we were doing or if we needed anything during our entire stay😍. I love how you guys are very responsive and prompt when respond to any requests from text or phone call. I also, love how everything is set up. An individual can only access their floor, and that is great for safety ❤️. This has so for, made our Birthday experience amazing.

View was nice, although there were some works going on. The room was nice and spacious, and we loved the pool, although the lift was not working and we had to ask reception of other flats to access, but that was internal, so not a big problem.